How technology is part of everyday life and can transform the lives of individuals and families/carers

Sut mae technoleg yn rhan o fywyd bob dydd ac yn gallu trawsnewid bywydau unigolion a theuluoedd/gofalwyr

Hearing aid

Technology

Technology is part of our modern landscape. We use it for work, leisure, at home and on the move. It makes our lives easier. Individuals with disabilities or age-related conditions should share that experience, benefitting from the advantages that tailor-made technological support can bring.

Assistive Technology

The term assistive technology (AT) refers to a broad range of devices (including software) and services intended to compensate for, or alleviate, an injury, disability or illness or to replace a physical function.

An Assistive Technology Device is defined as:

“any item, piece of equipment, or product system, whether acquired commercially, modified, or customized, that is used to increase, maintain, or improve functional capabilities of individuals with disabilities.”

Assistive Technology can help to support elderly people, people with disabilities, mental health problems and other vulnerable people to live as independently as possible in their own homes. Although originally focussed on the needs of older people it is now generally recognised as being of benefit across adult, carers and children’s services, and can play a key supporting role for people in everyday life.

Electronic Assistive Technology

The term electronic assistive technology can be used to describe an item, product, or system that is electronically powered (mains electricity and/or battery), often described as high-tech assistive technology, that fall within the definition of an assistive technology device.

Purpose of Electronic assistive technology

Electronic assistive technology supports participation in a varied range of meaningful activities, supporting independence, learning and development, well-being, quality of life and access to services and information. Electronic assistive technology can be used in an individual’s environment, such as a hospital, their home, school, workplace or residential care facility.

For the users it:

  • increases independence
  • reduces need for prompts
  • reduces intrusion
  • is an affordable option
  • allows flexibility
  • is familiar to many
  • reduces anxiety
  • is transferable to community living
  • is portable
  • extends and restores lost abilities.

Transforming the lives of users

Electronic assistive technology enables individuals to compensate for certain needs. This technology promotes independent living and decreases the need for other support. Electronic assistive technology can enable individuals to care for themselves and their families.

The concept of Electronic Assistive Technology is simple. Technology does what technology is good at – constant monitoring and automatic feedback. This frees staff to do what they are good at – the human touch.

Electronic Assistive Technology is not just about equipment; it is a complete service which includes providing an appropriate response. For service users, the benefit is increased reassurance, with less intrusion in their lives. The main benefit to social care services is that staff may be deployed more productively and in a more targeted way. It can give carers more personal freedom and more time to concentrate on the human aspects of care and support.

Different situations that may require electronic assistive technology:

Example 1 - Typically, the individual may be housebound and living alone for all, or most of the time; they may or may not have close family living locally who can attend in the event of a problem. They need a 24/7 monitoring service to alert remote family members or care/emergency services as required.

Example 2 – The individual either lives with a family carer or has personal assistants who are with them at all times. There is no need for a monitoring service, as there is always a responder present.

Example 3 – This individual has close family support. Perhaps they live with a family carer who may be away from home sometimes. Any problems could be routed directly to the carer’s mobile phone in the first instance and only go to a monitoring service if the carer is unable to respond to the call.

Example 4 – This individual is generally well but would like a basic level of reassurance just in case; however, they are reluctant to involve external organisations. In this example, family members could use an activity monitoring service to monitor that everything is alright and set up alerts that they would receive on their mobile phone or computer if there was a problem (e.g. if mum hadn’t been to the kitchen to have a drink before 10am like she usually does).

Example 5 – This individual is mobile and is able to go out alone for work, shopping or leisure. Perhaps it is a young adult with a learning disability who has recently got a new job. Ideally, they need an ‘always-available’ approach that supports them when they are at home and out and about. Special apps for their smartphone could help them plan their day, find their way about and provide them with access to assistance if required.

Technoleg

Mae technoleg yn rhan o'n tirlun modern. Rydyn ni'n ei ddefnyddio ar gyfer gwaith, hamdden, gartref ac wrth symud. Mae'n gwneud ein bywydau yn haws. Dylai unigolion sydd ag anableddau neu gyflyrau sy'n gysylltiedig ag oedran rannu'r profiad hwnnw, gan elwa ar y manteision a all ddod yn sgil cymorth technolegol wedi'i deilwra.

Technoleg Gynorthwyol

Mae'r term technoleg gynorthwyol yn cyfeirio at ystod eang o ddyfeisiau (gan gynnwys meddalwedd) a gwasanaethau y bwriedir iddynt wneud iawn am neu leddfu anaf, anabledd neu salwch neu i gymryd lle swyddogaeth gorfforol.

Caiff Dyfais Technoleg Gynorthwyol ei diffinio fel:

"unrhyw eitem, darn o offer, neu system gynnyrch, p'un a gafodd ei chaffael yn fasnachol, ei newid, neu ei addasu, sy'n cael ei ddefnyddio i gynyddu, cynnal, neu wella galluoedd swyddogaethol unigolion sydd ag anableddau.”

Gall technoleg gynorthwyol helpu i gefnogi pobl oedrannus, pobl ag anableddau, pobl â phroblemau iechyd meddwl a phobl eraill sy'n agored i niwed i fyw mor annibynnol â phosibl yn eu cartrefi eu hunain. Er ei fod yn canolbwyntio'n wreiddiol ar anghenion pobl hŷn, fe'i cydnabyddir yn gyffredinol bellach fel un sydd o fudd ar draws gwasanaethau oedolion, gofalwyr a phlant, a gall chwarae rôl gefnogol allweddol i bobl mewn bywyd bob dydd.

Technoleg Gynorthwyol Electronig

Gellir defnyddio'r term technoleg gynorthwyol electronig i ddisgrifio eitem, cynnyrch, neu system sy'n cael ei bweru'n electronig (prif gyflenwad trydan a/neu fatri), a ddisgrifir yn aml fel technoleg gynorthwyol uwch-dechnoleg, sy'n dod o fewn y diffiniad o ddyfais technoleg gynorthwyol.

Pwrpas technoleg gynorthwyol electronig

Mae technoleg gynorthwyol electronig yn cefnogi cyfranogiad mewn ystod amrywiol o weithgareddau ystyrlon, gan gefnogi annibyniaeth, dysgu a datblygiad, llesiant, ansawdd bywyd a mynediad at wasanaethau a gwybodaeth. Gellir defnyddio technoleg gynorthwyol electronig mewn amgylchedd unigolyn megis ysbyty, ei gartref, ysgol, gweithle neu gyfleuster gofal preswyl.

Ar gyfer y defnyddwyr mae'n:

  • cynyddu annibyniaeth
  • lleihau'r angen am ysgogiadau
  • lleihau ymyrraeth
  • opsiwn fforddiadwy
  • caniatáu hyblygrwydd
  • gyfarwydd i lawer
  • lleihau gorbryder
  • drosglwyddadwy i fyw yn y gymuned
  • gludadwy
  • ymestyn ac yn adfer galluoedd coll.

Trawsnewid bywydau defnyddwyr

Mae technoleg gynorthwyol electronig yn galluogi unigolion i wneud iawn am anghenion penodol. Mae'r dechnoleg hon yn hyrwyddo byw'n annibynnol ac yn lleihau'r angen am gymorth arall. Gall technoleg gynorthwyol electronig alluogi unigolion i ofalu amdanynt eu hunain a'u teuluoedd.

Mae'r cysyniad o Dechnoleg Gynorthwyol Electronig yn syml, mae technoleg yn gwneud yr hyn y mae technoleg yn dda am ei wneud; monitro cyson ac adborth awtomatig, gan ryddhau staff i wneud yr hyn y maent yn dda am ei wneud; y cyffyrddiad dynol.

Nid yw Technoleg Gynorthwyol Electronig yn ymwneud ag offer yn unig; Mae'n wasanaeth cyflawn sy'n cynnwys darparu ymateb priodol. I ddefnyddwyr gwasanaeth, y budd yw mwy o sicrwydd, gyda llai o ymyrraeth yn eu bywydau. Y brif fantais i wasanaethau gofal cymdeithasol yw y gall staff gael eu defnyddio'n fwy cynhyrchiol ac mewn ffordd fwy penodol. Gall roi mwy o ryddid personol i ofalwyr a mwy o amser iddynt ganolbwyntio ar yr agweddau dynol ar ofal a chymorth.

Sefyllfaoedd gwahanol a all fod angen technoleg gynorthwyol electronig:

Enghraifft 1 - Yn nodweddiadol, gall yr unigolyn fod yn gaeth i'w cartref ac yn byw ar ei ben ei hun drwy'r amser, neu'r rhan fwyaf o'r amser; neu ni allant fod â theulu agos sy'n byw yn lleol a all fod yn bresennol os ceir problem. Mae angen gwasanaeth monitro 24/7 arnynt i rybuddio aelodau o'r teulu sy'n byw'n bell i ffwrdd neu wasanaethau gofal/argyfwng yn ôl y gofyn.

Enghraifft 2 – Mae'r unigolyn naill ai'n byw gyda gofalwr teuluol neu mae ganddo gynorthwywyr personol sydd gyda nhw drwy'r amser. Nid oes angen gwasanaeth monitro, gan fod ymatebwr yn bresennol bob amser.

Enghraifft 3 – Mae gan yr unigolyn hwn gefnogaeth deuluol agos. Efallai ei fod yn byw gyda gofalwr teuluol a all fod i ffwrdd o'i gartref weithiau. Gallai unrhyw broblemau gael eu cyfeirio'n uniongyrchol i ffôn symudol y gofalwr yn y lle cyntaf, a dim ond os nad yw'r gofalwr yn gallu ymateb i'r alwad y bydd yn mynd i wasanaeth monitro.

Enghraifft 4 – Mae'r unigolyn hwn yn dda yn gyffredinol ond hoffai gael lefel sylfaenol o sicrwydd rhag ofn; fodd bynnag, maent yn amharod i gynnwys sefydliadau allanol. Yn yr enghraifft hon, gallai aelodau'r teulu ddefnyddio gwasanaeth monitro gweithgareddau i fonitro bod popeth yn iawn ac i osod rhybuddion y byddent yn eu derbyn ar eu ffôn symudol neu gyfrifiadur pe bai problem (e.e. pe na bai mam wedi bod i'r gegin i gael diod cyn 10am yn ôl ei harfer).

Enghraifft 5 – Mae'r unigolyn hwn yn symudol ac mae'n gallu mynd allan ar ei ben ei hun ar gyfer gwaith, siopa neu hamdden. Efallai ei fod yn oedolyn ifanc ag anabledd dysgu sydd wedi cael swydd newydd yn ddiweddar. Yn ddelfrydol, mae angen agwedd 'ar gael bob amser' arnynt sy'n eu cefnogi pan fyddant gartref a phan fyddant allan. Gallai apiau arbennig ar gyfer eu ffôn clyfar eu helpu i gynllunio eu diwrnod, darganfod eu ffordd o gwmpas a'u galluogi i gael cymorth os oes angen.

The potential for electronic assistive technology to be adapted

Y potensial i addasu technoleg gynorthwyol electronig

Musician in electric wheelchair

Adapting and designing electronic assistive technology to meet specific needs

All electronic assistive technology should meet the needs of the individual. Even if two people have the same condition or illness, they can have different degrees of impairment.

The focus has therefore shifted to a more personalised, person-centred approach.

This includes looking at the individual’s preferences, abilities, interest, goals, family and values in working out their care and support needs.

This means empowering the individual to improve their quality of life through a more preventive and collaborative approach which embraces their own strengths and assets. This, quite rightly, leads to higher expectations and personalised provision including the ability to take risks based on informed consent.

It also encourages the use of technology – especially as devices have become smaller, lighter, more reliable and more aesthetically pleasing.

Meeting the individual’s specific needs

  • accessibility and mobility
  • independence
  • manual handling.

Addasu a dylunio technoleg gynorthwyol electronig i ddiwallu anghenion penodol

Dylai pob technoleg gynorthwyol electronig ddiwallu anghenion yr unigolyn. Hyd yn oed os yw dau berson â'r un cyflwr neu salwch, gall fod ganddynt wahanol raddau o nam.

Felly, mae'r ffocws wedi symud i ddull mwy personol sy'n canolbwyntio ar yr unigolyn.

Mae hyn yn cynnwys edrych ar ddewisiadau, galluoedd, diddordebau, nodau, teulu a gwerthoedd yr unigolyn wrth ddatblygu ei anghenion gofal a chymorth.

Mae hyn yn golygu grymuso'r unigolyn i wella ei ansawdd bywyd drwy ddull mwy ataliol a chydweithredol sy'n ymgorffori ei gryfderau a'i asedau ei hun. Mae hyn, sy'n gwbl briodol, yn arwain at ddisgwyliadau uwch a darpariaeth wedi'i phersonoli gan gynnwys y gallu i gymryd risgiau ar sail cydsyniad gwybodus.

Mae hefyd yn annog y defnydd o dechnoleg – yn enwedig gan fod dyfeisiau wedi mynd yn llai, yn ysgafnach, yn fwy dibynadwy ac yn fwy deniadol yn esthetaidd.

Diwallu anghenion penodol yr unigolyn

  • hygyrchedd a symudedd
  • annibyniaeth
  • trin â llaw.

Strengths and weaknesses

Cryfderau a gwendidau

Blood pressure

Range of electronic assistive technologies

Telecare and Telehealth are both types of Electronic Assistive Technology that enable health and social care services to provide ‘remote services’ to individuals in their own home or care setting. These two types of electronic assistive technology may also be used together to support the needs of an individual.

Telecare is defined as a device that allows automatic and remote monitoring to manage the risks associated with independent living. Examples include:

  • sensors that can detect movement, falls, and bed occupancy
  • a fall detector
  • chair and occupancy sensors
  • flood detector
  • gas leak valve shut-off sensor
  • a property exit sensor
  • intercoms
  • alarms
  • pagers
  • telephones
  • electric beds
  • electric chairs
  • home entertainment equipment, e.g. televisions, stereos, radios etc.
  • lights
  • smaller electrical appliances with a single function, e.g. lamps, fans etc.
  • door lock release
  • door openers
  • curtain openers.

Telehealth is defined as the remote exchange of data between an individual and a health care professional and aims to assist in the diagnosis and management of health care conditions. Examples include:

  • monitoring blood pressure and blood glucose levels for clinical review by a health professional using phone lines or wireless technology
  • epilepsy sensor.

Strengths of electronic assistive technology:

  • allows individuals to care for themselves and their families
  • allows individuals to work
  • allows individuals to learn in typical school environments and other educational institutions
  • allows individuals to access information through computers
  • allows individuals to enjoy music, sports, travel, and the arts
  • allows individuals to participate fully in community life
  • brings independence and choice
  • provides security for the individual
  • benefits employers as they can appoint individuals based on their talent regardless of their disability
  • allows care services to deploy staff more effectively
  • takes the pressure of family members to provide care.

Weaknesses of electronic assistive technology:

  • is costly
  • may be difficult to use
  • can break down
  • can take up lots of space
  • it is not available to everyone
  • can invade the privacy of the individual as carers can access their information
  • human contact may decrease if machines take the place of carers
  • risk of relying too heavily on the technology leading to a deterioration in the person’s physical or mental health.

Ystod o dechnolegau cynorthwyol electronig

Mae Teleofal a Theleiechyd yn fathau o dechnoleg gynorthwyol electronig sy'n galluogi gwasanaethau iechyd a gofal cymdeithasol i ddarparu 'gwasanaethau o bell' i unigolion yn eu cartref neu eu lleoliad gofal eu hunain. Gall y ddau fath hyn o dechnoleg gynorthwyol electronig hefyd gael eu defnyddio gyda'i gilydd i gefnogi anghenion unigolyn.

Diffinnir teleofal fel dyfais sy'n caniatáu monitro awtomatig ac o bell er mwyn rheoli'r risgiau sy'n gysylltiedig â byw'n annibynnol. Dyma rai enghreifftiau:

  • synwyryddion sy'n gallu canfod symudiadau, cwympiau, a defnydd o welyau
  • teclynnau synhwyro cwympo
  • synwyryddion cadeiriau a synwyryddion defnydd
  • synhwyrydd llifogydd
  • synhwyrydd cau'r falf nwy mewn gollyngiad nwy
  • synhwyrydd gadael eiddo
  • intercoms
  • larymau
  • peiriannau galw
  • ffonau
  • gwelyau trydan
  • cadeiriau trydan
  • offer adloniant yn y cartref, e.e. setiau teledu, stereos, radios ac ati
  • goleuadau
  • offer trydanol llai gydag un swyddogaeth, e.e. lampau, ffaniau ayb.
  • clo drws sy'n rhyddhau
  • agorwyr drysau
  • agorwyr llenni.

Diffinnir teleiechyd fel y ffordd o gyfnewid data o bell rhwng unigolyn a gweithiwr gofal iechyd proffesiynol a'i nod yw helpu i gael diagnosis a rheoli cyflyrau gofal iechyd. Dyma rai enghreifftiau:

  • monitro lefelau pwysedd gwaed a glwcos gwaed ar gyfer adolygiad clinigol gan weithiwr iechyd proffesiynol sy'n defnyddio llinellau ffôn neu dechnoleg ddi-wifr
  • synhwyrydd epilepsi.

Cryfderau technoleg gynorthwyol electronig:

  • yn caniatáu i unigolion ofalu amdanynt eu hunain a'u teuluoedd
  • mae'n caniatáu i unigolion weithio
  • yn caniatáu i unigolion ddysgu mewn amgylcheddau ysgol arferol a sefydliadau addysgol eraill
  • caniatáu i unigolion gyrchu gwybodaeth drwy gyfrifiaduron
  • mae'n caniatáu i unigolion fwynhau cerddoriaeth, chwaraeon, teithio a'r celfyddydau
  • yn caniatáu i unigolion gymryd rhan lawn ym mywyd y gymuned
  • dod ag annibyniaeth a dewis
  • darparu sicrwydd i'r unigolyn
  • o fudd i gyflogwyr gan eu bod yn gallu penodi unigolion ar sail eu talent waeth beth fo'u hanabledd
  • caniatáu i wasanaethau gofal ddefnyddio staff yn fwy effeithiol
  • yn cymryd pwysau oddi ar aelodau'r teulu i ddarparu gofal

Gwendidau technoleg gynorthwyol electronig:

  • yn gostus
  • gall fod yn anodd ei ddefnyddio
  • gallu torri i lawr
  • gall gymryd llawer o le
  • nid yw ar gael i bawb
  • gall dorri ar breifatrwydd yr unigolyn gan y gall gofalwyr gael gafael ar eu gwybodaeth
  • gall cyswllt dynol leihau os yw peiriannau'n cymryd lle gofalwyr
  • risg o ddibynnu’n ormodol ar y dechnoleg sy’n arwain at ddirywiad yn iechyd corfforol neu meddyliol yr unigolyn.

How to promote the benefits of electronic assistive technology

Sut i hyrwyddo manteision technoleg gynorthwyol electronig

Electric bed

Promoting the benefits of electronic assistive technology

In many cases, individuals with certain conditions would benefit from the use of electronic assistive devices, such as:

  • Cognitive disability: intellectual and learning disabilities/disorders, distractibility, reading disorders, inability to remember or focus on large amounts of information, dementia
  • Hearing disability: hearing loss or impaired hearing
  • Physical disability: paralysis, difficulties with walking or other movement, inability to use a computer mouse, slow response time, difficulty controlling movement
  • Visual disability: blindness, low vision, colour blindness
  • Mental conditions: post-traumatic stress disorder, anxiety disorders, mood disorders, eating disorders, psychosis

However, for a number of reasons they may be resistant to using this type of support. It will be the job of the health or social care worker to help the individual and their family of the benefits of this technology in enabling them to live a more normal life.

These benefits could include:

  • it will allow the individual greater control over their own life
  • they will be able to fully integrate into their local community
  • it will allow them to be independent for longer
  • it will remind them to take their tablets at the right time
  • it will let them know whether it is day time or night time
  • it will assist them to phone a relative or friend using pre-programmed numbers or pictures
  • it can switch on the lights automatically if they get up at night time
  • it can switch off the gas automatically if it has been left unlit
  • it will alert a carer or monitoring centre if they need assistance
  • it can reassure carers when they are away
  • it will free carers to spend better quality time with the individual
  • it can assist with self-care, allowing individuals to maintain their privacy and dignity
  • students will be able to work at their own pace
  • students can attend mainstream schools and colleges
  • it can allow individuals to hold down a job.

Hyrwyddo manteision technoleg gynorthwyol electronig

Mewn llawer o achosion, byddai unigolion â chyflyrau penodol yn elwa o ddefnyddio dyfeisiau cynorthwyol electronig, megis:

  • Anabledd gwybyddol: anableddau/anhwylderau deallusol a dysgu, diffyg gweithgarwch, anhwylderau darllen, anallu i gofio neu ganolbwyntio ar lawer o wybodaeth, dementia
  • Anabledd clyw: colli clyw neu nam ar y clyw
  • Anabledd corfforol: parlys, anawsterau gyda cherdded neu symudiad arall, anallu i ddefnyddio llygoden gyfrifiadurol, amser ymateb araf, anhawster rheoli symudiad
  • Anabledd gweledol: dallineb, golwg gwan, dallineb lliw
  • Cyflyrau iechyd meddwl: anhwylder straen ôl-drawmatig, anhwylderau gorbryder, anhwylderau hwyliau, anhwylderau bwyta, seicosis

Fodd bynnag, am nifer o resymau, gallant fod yn wrthwynebus i ddefnyddio'r math hwn o gymorth. Gwaith y gweithiwr iechyd neu ofal cymdeithasol fydd helpu'r unigolyn a'i deulu i fanteisio ar y dechnoleg hon i'w galluogi i fyw bywyd mwy normal.

Gallai’r manteision hyn gynnwys y canlynol:

  • bydd yn caniatáu i'r unigolyn gael mwy o reolaeth dros ei fywyd ei hun
  • byddant yn gallu integreiddio'n llawn i'w cymuned leol
  • bydd yn eu galluogi i fod yn annibynnol am fwy o amser
  • bydd yn eu hatgoffa i gymryd eu tabledi ar yr adeg iawn
  • bydd yn rhoi gwybod iddynt a yw'n amser dydd neu yn ystod y nos
  • bydd yn eu cynorthwyo i ffonio perthynas neu ffrind gan ddefnyddio rhifau a raglennwyd ymlaen llaw neu luniau
  • gall gynnau'r goleuadau'n awtomatig os byddant yn codi yn ystod y nos
  • gall ddiffodd y nwy yn awtomatig os yw wedi'i adael heb ei oleuo
  • bydd yn rhybuddio gofalwr neu ganolfan fonitro os bydd angen cymorth arnynt
  • gall dawelu meddyliau gofalwyr pan fyddant i ffwrdd
  • bydd yn rhyddhau gofalwyr i dreulio amser o ansawdd gwell gyda'r unigolyn
  • gall gynorthwyo gyda hunanofal, gan ganiatáu i unigolion gynnal eu preifatrwydd a'u hurddas
  • bydd myfyrwyr yn gallu gweithio ar eu cyflymder eu hunain
  • gall myfyrwyr fynychu ysgolion a cholegau'r brif ffrwd
  • yn gallu caniatáu i unigolion gadw swydd.

The importance of working with other professionals who have a particular role or expertise in electronic assistive technology

Pwysigrwydd gweithio gyda gweithwyr proffesiynol eraill sydd â rôl neu arbenigedd penodol mewn technoleg gynorthwyol electronig

Physio

Working alongside professionals

It is usual that complex disability needs assessments are undertaken by multi-disciplinary teams involving professionals and specialists across relevant fields, including local therapists and carers. This enables the widest knowledge and experience base to be utilised, helping to improve provision, maximising the potential benefits to the assistive technology user.

The professionals who have a particular role or expertise in using electronic assistive technology are:

Occupational Therapist (OT) - The role of an OT involves the evaluation of body movement and physical capabilities including fine motor and gross motor skills, touch and sensory perception, posture and positioning, and analysis of the environment, user needs, and access methods when considering provision of assistive technology. They are experts in:

  • awareness of technology
  • assessment
  • matching technology to needs
  • training and support.

Speech and Language Therapist (SALT) - The role of a SALT is to evaluate disabilities affecting speech and language, including swallowing disorders. This will involve assessing the individual’s communication abilities and needs, in order to identify suitable Augmentative and Alternative Communication (AAC) options with appropriate vocabulary.

Physiotherapists - Physiotherapists help treat and manage physical problems to restore movement and function, adopting a holistic approach to disability and rehabilitation. They may work in a number of areas such as neurology (including stroke), long-term conditions, and care for the elderly, looking at movement and exercise as well as manual therapy to improve function. Working as part of a multidisciplinary team they may work closely with OT’s to evaluate seating, positioning and mobility, and to look at an individual’s posture and movement to find the best position, or adaptation, for optimal access to assistive technology.

Healthcare Scientists (HCS) working within the NHS - The term Healthcare Scientist is used by the NHS to cover a broad staff grouping of scientists, engineers, and technologists. The title is intended to encompass the area of scientific related jobs rather than implying that all people within this grouping are actual scientists, although some are.

Education and Teaching Professionals - Education professionals have important roles in both multidisciplinary teams during an assessment and within the educational setting. Assessments require a good understanding of a student’s characteristics and capabilities in relation to education and technology in accessing the curriculum and academic performance. The education professional (e.g. SEN Teacher) should also have the knowledge, skills and competencies to support students with the use of assistive technology in an educational setting.

Importance of working together:

  • to be able to support the offer of electronic assistive technology
  • create an effective support network for users of electronic assistive technology
  • identify ways to reduce organisational barriers to electronic assistive technology
  • feedback from a variety of professionals to support future developments in the offer of electronic assistive technology
  • provide information and guidance to others about electronic assistive technology
  • support development of skills and knowledge.
  • act as peer mentors in the use of electronic assistive technology
  • encourage others across different skillsets to reflect accurately on their skills and knowledge in order to identify areas for improvement.

Cydweithio â gweithwyr proffesiynol

Fel arfer, cynhelir asesiadau cymhleth o anghenion anabledd gan dimau amlddisgyblaethol sy'n cynnwys gweithwyr proffesiynol ac arbenigwyr ar draws meysydd perthnasol, gan gynnwys therapyddion a gofalwyr lleol. Mae hyn yn galluogi'r sylfaen wybodaeth a phrofiad ehangaf i gael ei defnyddio, gan helpu i wella'r ddarpariaeth, gan fanteisio i'r eithaf ar y buddiannau posibl i'r defnyddiwr technoleg gynorthwyol.

Y gweithwyr proffesiynol sydd â rôl neu arbenigedd penodol mewn technoleg gynorthwyol electronig yw'r canlynol:

Therapydd galwedigaethol - Mae swyddogaeth therapydd galwedigaethol yn golygu gwerthuso symudiad y corff a galluoedd corfforol gan gynnwys sgiliau echddygol manwl a bras, cyffyrddiad a chanfyddiad synhwyraidd, ystum a lleoliad, a dadansoddi'r amgylchedd, anghenion y defnyddiwr, a dulliau mynediad wrth ystyried darparu technoleg gynorthwyol. Maent yn arbenigwyr mewn:

  • ymwybyddiaeth o dechnoleg
  • asesu
  • cyfateb technoleg i anghenion
  • hyfforddiant a chefnogaeth.

Therapydd Iaith a Lleferydd - Rôl therapydd iaith a lleferydd yw gwerthuso anableddau sy'n effeithio ar leferydd ac iaith, gan gynnwys anhwylderau llyncu. Bydd hyn yn cynnwys asesu gallu ac anghenion cyfathrebu'r unigolyn, er mwyn nodi dewisiadau cyfathrebu mwyhaol ac amgen addas gyda geirfa briodol.

Ffisiotherapyddion - Mae ffisiotherapyddion yn helpu i drin a rheoli problemau corfforol er mwyn adfer symudiad a swyddogaeth, gan fabwysiadu ymagwedd gyfannol at anabledd ac adsefydlu. Gallant weithio mewn nifer o feysydd megis niwroleg (gan gynnwys strôc), cyflyrau hirdymor, a gofal am yr henoed, edrych ar symud ac ymarfer corff yn ogystal â therapi â llaw i wella swyddogaeth. Gan weithio fel rhan o dîm amlddisgyblaethol, efallai y byddant yn gweithio'n agos gyda therapyddion galwedigaethol i werthuso seddau, lleoliad, a symudedd ac i edrych ar osgo corff a symudedd unigolyn i ddod o hyd i'r safle, neu'r addasiad, gorau ar gyfer mynediad gorau i dechnoleg gynorthwyol.

Gwyddonwyr Gofal Iechyd sy'n gweithio yn y GIG - Mae'r term Gwyddonydd Gofal Iechyd yn cael ei ddefnyddio gan y GIG i gwmpasu grŵp staff eang o wyddonwyr, peirianwyr a thechnolegwyr. Bwriedir i'r teitl gwmpasu'r maes o swyddi sy'n gysylltiedig â gwyddoniaeth yn hytrach nag awgrymu bod pawb yn y grŵp hwn yn wyddonwyr go iawn, er bod hyn yn wir am rai ohonynt.

Gweithwyr Proffesiynol Addysg ac Addysgu - Mae gan weithwyr addysg proffesiynol rôl bwysig yn y ddau dîm amlddisgyblaethol yn ystod asesiad ac yn y lleoliad addysgol. Mae asesiadau yn gofyn am ddealltwriaeth dda o nodweddion a galluoedd myfyriwr mewn perthynas ag addysg a thechnoleg wrth gyrchu'r cwricwlwm a pherfformiad academaidd. Dylai'r gweithiwr addysg proffesiynol (e.e. Athro AAA) hefyd fod â'r wybodaeth, y sgiliau a'r cymwyseddau i gefnogi myfyrwyr gyda'r defnydd o dechnoleg gynorthwyol mewn lleoliad addysgol.

Pwysigrwydd cydweithio:

  • er mwyn gallu cefnogi'r cynnig o dechnoleg gynorthwyol electronig
  • creu rhwydwaith cymorth effeithiol ar gyfer defnyddwyr technoleg gynorthwyol electronig
  • nodi ffyrdd o leihau rhwystrau sefydliadol i dechnoleg gynorthwyol electronig
  • adborth gan amrywiaeth o weithwyr proffesiynol i gefnogi datblygiadau yn y dyfodol yn y cynnig o dechnoleg gynorthwyol electronig
  • rhoi gwybodaeth ac arweiniad i eraill am dechnoleg gynorthwyol electronig
  • cefnogi datblygu sgiliau a gwybodaeth.
  • gweithredu fel mentoriaid cyfoedion yn y defnydd o dechnoleg gynorthwyol electronig
  • annog eraill ar draws gwahanol setiau sgiliau i fyfyrio'n gywir ar eu sgiliau a'u gwybodaeth er mwyn nodi meysydd i'w gwella.

Own role for supporting the use of electronic assistive technology

Eich rôl eich hun ar gyfer cefnogi'r defnydd o dechnoleg gynorthwyol electronig

Physio

Assistive Technology can not only help individuals live more independently, but it may also make a care worker's job easier and more enjoyable. A committed care worker is vital throughout the technology implementation process and any assistive technology should support the care workers and not replace them.

Care workers need to be trained in how to care for an individual and how the assistive technology is integrated into the care process.

The individual, along with their care workers and a team of professionals and consultants (e.g social worker, occupational therapists), usually decide which type of rehabilitative or assistive technology would be most helpful.

The team is trained to match assistive technologies to specific needs to help the individual function more independently.

The individual may need to be motivated to use assistive technology and to understand how they can benefit from it before they are willing to accept and start to its use. Research has shown that some individual’s may stop using their assistive technology for many reasons including:

  • individual’s opinion on device selection not considered
  • lack of knowledge about how to use device
  • poor fit with environment or individual’s need
  • device lost, forgotten, or never taken home from hospital
  • device failure
  • preference for personal assistance (from family/carer)
  • feelings of embarrassment
  • denial of need.

Therefore, the caregiver's role is vital in supporting the individual to use the assistive technology recommended. They should also be able to support others to facilitate the use of assistive technology by providing information to others about assistive technology and guidance in the use of assistive technology in line with agreed ways of working. They should:

  • be able to support an individual and others to implement assistive technology
  • offer advice and guidance in relation to assistive technology procurement
  • support an individual and others to measure the impact of assistive technology
  • support an individual and others to understand roles and responsibilities regarding contractual obligations
  • evaluate support measures available to individuals using assistive technology to maintain their independence
  • establish contingency plans for assistive technology provision to address areas identified in risk assessment
  • develop a strategy for ongoing assessment and review according to agreed ways of working
  • be able to work in partnership with an individual and others to review provision of assistive technology
  • review the provision of assistive technology with an individual and others
  • record review process and outcomes according to agreed ways of working.

Seeking additional support

The area of assistive technology has developed in recent years, and there is a wide range of products and devices. It can be confusing, however, to determine which products might be right for an individual.

Focus on the actual tasks the individual wants or needs to do when choosing devices. It’s easy to get drawn into using a product that looks good but doesn’t really address the individual’s needs. It is best to choose the simplest product available to meet their need. Simpler devices are often easier to use, less expensive, and easier to repair and maintain than more complex devices.

Talk to the experts that provide care to the individual, such as rehabilitation specialists, physio and occupational therapists, or adult day care staff, about which type of technology might be best. Ask to use the device on a trial basis to see if it is truly going to meet the individual’s needs.

The individual’s opinion about a certain piece of AT is the most important. The device needs to meet their needs and be comfortable and simple to use.

Additional support may be required to:

  • provide training for using assistive technology
  • check that the equipment meets health and safety requirements
  • ensure that the assistive technology is appropriate for the individual
  • ensure correct installation.

Gall technoleg gynorthwyol nid yn unig helpu unigolion i fyw'n fwy annibynnol, ond gall hefyd wneud swydd gweithiwr gofal yn haws ac yn fwy pleserus. Mae gweithiwr gofal ymroddedig yn hanfodol drwy gydol y broses o weithredu technoleg a dylai unrhyw dechnoleg gynorthwyol gefnogi'r gweithwyr gofal a pheidio â chymryd eu lle.

Mae angen i weithwyr gofal gael eu hyfforddi ar sut i ofalu am unigolyn a sut y caiff y dechnoleg gynorthwyol ei hintegreiddio yn y broses ofal.

Mae'r unigolyn, ynghyd â'i weithwyr gofal a thîm o weithwyr proffesiynol ac ymgynghorwyr (e.e. gweithiwr cymdeithasol, therapyddion galwedigaethol), fel arfer yn penderfynu pa fath o dechnoleg adsefydlu neu gynorthwyol fyddai fwyaf defnyddiol.

Mae'r tîm wedi'i hyfforddi i baru technolegau cynorthwyol ag anghenion penodol er mwyn helpu'r unigolyn i weithio'n fwy annibynnol.

Efallai y bydd angen cymell yr unigolyn i ddefnyddio technoleg gynorthwyol ac i ddeall sut y gall elwa arno cyn y bydd yn barod i dderbyn a dechrau ei ddefnyddio. Mae ymchwil wedi dangos y gall rhai unigolion roi'r gorau i ddefnyddio eu technoleg gynorthwyol am sawl rheswm, gan gynnwys:

  • ni ystyriwyd barn yr unigolyn wrth ddewis dyfais
  • diffyg gwybodaeth am sut i ddefnyddio dyfais
  • ffit gwael gydag amgylchedd neu angen yr unigolyn
  • dyfais wedi'i cholli, ei hanghofio, neu byth wedi'i gymryd adref o'r ysbyty
  • methiant dyfais
  • ffafriaeth am gymorth personol (gan y teulu/gofalwr)
  • teimlo embaras
  • gwadiad angen.

Felly, mae rôl y rhoddwr gofal yn hanfodol o ran cynorthwyo'r unigolyn i ddefnyddio'r dechnoleg gynorthwyol a argymhellir. Dylent hefyd allu cefnogi eraill i hwyluso'r defnydd o dechnoleg gynorthwyol drwy ddarparu gwybodaeth i eraill am dechnoleg gynorthwyol a chanllawiau ar y defnydd o dechnoleg gynorthwyol yn unol â ffyrdd o weithio y cytunwyd arnynt. Dylent:

  • fod yn gallu cefnogi unigolyn ac eraill i weithredu technoleg gynorthwyol
  • gynnig cyngor ac arweiniad mewn perthynas â chaffael technoleg gynorthwyol
  • gefnogi unigolyn ac eraill i fesur effaith technoleg gynorthwyol
  • gefnogi unigolyn ac eraill i ddeall rolau a chyfrifoldebau o ran rhwymedigaethau cytundebol
  • werthuso mesurau cymorth sydd ar gael i unigolion sy'n defnyddio technoleg gynorthwyol i gynnal eu hannibyniaeth
  • sefydlu cynlluniau wrth gefn ar gyfer darparu technoleg gynorthwyol er mwyn mynd i'r afael â meysydd a nodwyd yn yr asesiad risg
  • ddatblygu strategaeth ar gyfer asesu ac adolygu parhaus yn unol â ffyrdd o weithio y cytunwyd arnynt
  • fod yn gallu gweithio mewn partneriaeth ag unigolyn ac eraill i adolygu'r ddarpariaeth o dechnoleg gynorthwyol
  • adolygu'r ddarpariaeth o dechnoleg gynorthwyol gydag unigolyn ac eraill
  • gofnodi'r broses adolygu a'r canlyniadau yn unol â ffyrdd o weithio y cytunwyd arnynt.

Ceisio cymorth ychwanegol

Mae'r maes technoleg gynorthwyol wedi datblygu dros y blynyddoedd diwethaf, ac mae ystod eang o gynnyrch a dyfeisiau. Fodd bynnag, gall fod yn ddryslyd penderfynu pa gynhyrchion allai fod yn iawn i unigolyn.

Canolbwyntio ar y tasgau y mae'r unigolyn eisiau neu angen eu gwneud wrth ddewis dyfeisiau. Mae'n hawdd cael eich tynnu i mewn i ddefnyddio cynnyrch sy'n edrych yn dda ond nad yw'n mynd i'r afael ag anghenion yr unigolyn mewn gwirionedd. Mae'n well dewis y cynnyrch symlaf sydd ar gael i ddiwallu eu hangen. Mae dyfeisiadau symlach yn aml yn haws eu defnyddio, yn rhatach, ac yn haws i'w trwsio a'u cynnal na dyfeisiau mwy cymhleth.

Siarad â'r arbenigwyr sy'n darparu gofal i'r unigolyn, fel arbenigwyr adsefydlu, ffisiotherapyddion a therapyddion galwedigaethol, neu staff gofal dydd i oedolion, ynghylch pa fath o dechnoleg fyddai orau. Gofynnwch am gael defnyddio'r ddyfais ar sail prawf i weld a yw'n mynd i ddiwallu anghenion yr unigolyn mewn gwirionedd.

Barn yr unigolyn am ddarn penodol o Dechnoleg Gynorthwyol yw'r pwysicaf. Mae angen i'r ddyfais fod yn gyfforddus, yn syml i'w defnyddio a diwallu ei angen.

Efallai y bydd angen cymorth ychwanegol er mwyn:

  • darparu hyfforddiant ar gyfer defnyddio technoleg gynorthwyol
  • gwirio fod yr offer yn bodloni gofynion iechyd a diogelwch
  • sicrhau bod y dechnoleg gynorthwyol yn briodol i'r unigolyn
  • sicrhau gosodiad cywir.

Actions to take in the event of a failure/breakdown of electronic assistive technology

Camau gweithredu i'w cymryd os bydd technoleg gynorthwyol electronig yn methu/torri i lawr

Checklist

Electronic assistive technology maintenance

Both the individual and the care worker can carry out checks on the technology to limit the event of a failure/breakdown of equipment. This could include:

  • physical checks of equipment before use
  • reading and following manufacturer's instruction manual
  • scheduling regular maintenance checks
  • ensuring that the technology is serviced annually.

Event of a failure/breakdown

All electronic assistive technology will be supported by a technical team and the equipment should be serviced annually.

It is vital that in the event of the electronic assistive technology failing, the following steps are followed:

  • do not use the device if worried about its safety
  • follow the instructions in the manual
  • contact the healthcare professional who provided the device, or contact the retailer or manufacturing technical team (usually the number will be on the device or in instruction manual) and request them to collect and check the device.

Cynnal a Chadw Technoleg Gynorthwyol Electronig

Gall yr unigolyn a'r gweithiwr gofal wirio'r dechnoleg i gyfyngu ar y digwyddiad o gyfarpar yn methu/torri i lawr. Gallai hyn gynnwys:

  • archwiliadau ffisegol o offer cyn eu defnyddio
  • darllen a dilyn llawlyfr cyfarwyddiadau'r cynhyrchwyr
  • trefnu gwiriadau cynnal a chadw rheolaidd
  • sicrhau bod y dechnoleg yn derbyn gwasanaeth bob blwyddyn.

Digwyddiad o fethiant/torri i lawr

Bydd pob technoleg gynorthwyol electronig yn cael ei chefnogi gan dîm technegol a dylai'r offer dderbyn gwasanaeth yn flynyddol.

Os bydd y dechnoleg gynorthwyol electronig yn methu, mae'n hanfodol bod y camau canlynol yn cael eu dilyn:

  • peidiwch â defnyddio'r ddyfais os ydych yn poeni am ei diogelwch
  • dilynwch y cyfarwyddiadau yn y llawlyfr
  • cysylltwch â'r gweithiwr gofal iechyd proffesiynol a ddarparodd y ddyfais, neu cysylltwch â'r manwerthwr neu'r tîm technegol gweithgynhyrchu (fel arfer bydd y rhif ar y ddyfaisneu yn y llawlyfr cyfarwyddiadau) a gofynnwch iddynt gasglu a gwirio'r ddyfais.

How to make appropriate referrals for support with electronic assistive technology

Sut i wneud cyfeiriadau priodol ar gyfer cymorth gyda thechnoleg gynorthwyol electronig

Making appropriate referrals for support

Local Authorities' social services teams are responsible for assessing individual's needs and deciding whether they require electronic assistive technology.

If an individual, family member or G.P. thinks that they need electronic assistive technology to help them manage more safely and easily around their home, they can make a referral to the social services department of their local authority and ask for a care needs assessment.

Social Services will generally arrange for the individual to have an assessment and their need for an electronic assistive device will be identified. The assessment must take into account all aspects of the individual’s needs and the assessment will decide on the provision of electronic assistive technology.

The provision of electronic assistive technology will be reviewed regularly both to confirm that the devices are working properly and to identify changing needs. If an individual’s conditions and needs change over time, they will need to be referred to social services to have their needs assessed again.

This helps the individual to have the right amount of care in place to allow them as much independence as possible and ensures that they don't become too dependent on the electronic assistive technology.

Gwneud atgyfeiriadau priodol ar gyfer cymorth

Timau gwasanaethau cymdeithasol awdurdodau lleol sy'n gyfrifol am asesu anghenion unigolion a phenderfynu a oes angen technoleg gynorthwyol electronig arnynt.

Os yw unigolyn, aelod o deulu neu feddyg teulu yn credu bod angen technoleg gynorthwyol electronig arnynt i'w helpu i ymdopi o gwmpas eu cartref yn haws ac yn fwy diogel, gallant wneud atgyfeiriad i adran gwasanaethau cymdeithasol eu hawdurdod lleol a gofyn am asesiad anghenion gofal.

Yn gyffredinol bydd y Gwasanaethau Cymdeithasol yn trefnu i’r unigolyn gael asesiad a chaiff ei angen am ddyfais gynorthwyol electronig ei nodi. Rhaid i'r asesiad ystyried pob agwedd ar anghenion yr unigolyn a bydd yr asesiad yn penderfynu ar y ddarpariaeth o dechnoleg gynorthwyol electronig.

Bydd y ddarpariaeth o dechnoleg gynorthwyol electronig yn cael ei hadolygu'n rheolaidd i gadarnhau bod y dyfeisiau'n gweithio'n iawn ac i nodi anghenion sy'n newid. Os bydd amodau ac anghenion unigolyn yn newid dros amser, bydd angen ei atgyfeirio i'r gwasanaethau cymdeithasol er mwyn i'w anghenion gael eu hasesu eto.

Mae hyn yn helpu'r unigolyn i gael cyfran cywir o ofal yn ei le er mwyn rhoi cymaint o annibyniaeth ag sy'n bosibl iddo a sicrhau nad yw'n mynd yn rhy ddibynnol ar y dechnoleg gynorthwyol electronig.

How to support the safe use of electronic assistive technology

Sut i gefnogi'r defnydd diogel o dechnoleg gynorthwyol electronig

Internet safety lock

Supporting the use of electronic assistive technology

Electronic assistive technology is an ongoing process for getting the best out of the technology. Some individuals may struggle to understand and engage with the technology in their homes. It is important that the care worker is there to support and motivate the individual to use the technology.

This may include greater knowledge of the technology and how it meets the individual’s needs. A risk assessment may also be required to ensure that both the individual and care worker understand how to use the technology safely.

Safely using electronic assistive technology

It is essential that the user and care worker are present when installing the technology as training will be provided on how to use it safely. They should both ensure that the instruction book is followed to ensure the safe use of the technology.

It is vital that both the individual and care worker have a clear understanding of how to:

  • use the device and its basic functions
  • maintain the device
  • safely charge the device
  • switch the device off and on.

Internet safety

Some devices may be linked to the internet and social media, and both the individual and care worker need to be aware of security measures in place to ensure safety for both. Information security must be built into any assistive technology to ensure confidentiality (privacy), data integrity, availability and accountability. In particular personal information must be stored securely, and devices for accessing this information must be secured against unauthorised access to information.

Legislation & Regulations

There are Health and Safety legislations and government policies that support the safe use of electronic assistive technology and in meeting the individual's needs.

  • Social Services and Well-being (Wales) Act 2014 - The Act provides the legal framework for improving the well-being of people who need care and support and carers who need support.
  • Doing Well, Doing Better. Standards for Health Services in Wales (April 2010) - The health standards for Wales set out the Welsh Government's common framework of standards to support the NHS and partner organisations in providing effective, timely and quality services across all healthcare settings.
  • Health and Safety Executive (HSE) for health and safety in care work - This guidance is intended to help those providing and managing care homes, to give them a better understanding of the real risks and how to manage them effectively.
  • Health and Safety at Work Act 1974 - The Health and Safety at Work Act 1974 is the primary piece of legislation covering occupational health and safety in Great Britain.
  • Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 2013 - RIDDOR puts duties on employers, the self-employed and people in control of work premises to report certain serious workplace accidents, occupational diseases and specified dangerous occurrences.
  • Manual Handling Operations Regulation 1992 - The MHOR 1992 set out a clear ranking of measures for dealing with risks from manual handling. These are: 1. Avoid hazardous manual handling operations so far as is reasonably practicable. 2. Assess any hazardous manual handling operations that cannot be avoided. 3. Reduce the risk of injury so far as is reasonably practicable.
  • Health and Safety (First-Aid) Regulations 1981 - It provides guidance on: managing the provision of first aid (first-aid kit, equipment, rooms etc.), requirements and training for first-aiders, requirements for appointed persons, making employees aware of first-aid arrangements, first aid and the self-employed, cases where first-aid regulations do not apply.
  • Management of Health and Safety at Work Regulations 1999 - Introduced to reinforce the Health and Safety at Work etc. Act 1974, the MHSWR places duties on employers and employees, including those who are clients, designers, principal contractors or other contractors.
  • Control of Substances Hazardous to Health (COSHH) Regulations 2002 - These provide a framework to help protect people in the workplace against health risks from hazardous substances. The substances may be used directly in the workplace (e.g. cleaning chemicals) or may arise from the work (e.g. dusts, fumes and waste products).
  • Regulation and Inspection of Social Care (Wales) Act 2016 - Set up the Commission for Social Care Inspection which established a new system of national minimum standards for all residential and nursing homes and domiciliary services. Its primary function is to promote improvements in social care.
  • Freedom of Information Act 2000 - Creates a public "right of access" to information held by public authorities. It is the implementation of freedom of information legislation in the United Kingdom on a national level.
  • Mental Capacity Act 2005 - Designed to protect and empower people who may lack the mental capacity to make their own decisions about their care and treatment. It applies to people aged 16 and over. It covers decisions about day-to-day things like what to wear or what to buy for the weekly shop, or serious life-changing decisions like whether to move into a care home or have major surgery.
  • Human Rights Act 1998 - Sets out the fundamental rights and freedoms that everyone in the UK is entitled to. It incorporates the rights set out in the European Convention on Human Rights (ECHR) into domestic British law.
  • Disclosure and Barring Service (DBS) - Enables organisations in the public, private and voluntary sectors to make safer recruitment decisions by identifying candidates who may be unsuitable for certain work, especially that involving children or vulnerable adults, and provides wider access to criminal record information through its disclosure service.
  • Safeguarding Vulnerable Groups Act 2006 - Help avoid harm, or risk of harm, by preventing people who are deemed unsuitable to work with children and vulnerable adults from gaining access to them through their work.
  • Data Protection Act 1998 - Developed to give protection and lay down rules about how data about people can be used. The 1998 Act covers information or data stored on a computer or an organised paper filing system about living people. The basic way it works is by setting up rules that people have to follow.

There are also regulatory bodies and care setting procedures that will also support the individual and the use of electronic assistive technology.

  • Care setting policies – safeguarding, infection prevention, fire risk, risk assessment
  • Social Care Wales
  • Home adaptations and the Welsh Government’s ‘ENABLE – Support for Independent Living’ (encompasses the provision of adaptations by social services)
  • Grants and the Rapid Response Adaptations Programme
  • Disabled Facilities Grants (DFGs)
  • The Welsh Government’s Discretionary Assistance Fund (DAF)

Cefnogi'r defnydd o dechnoleg gynorthwyol electronig

Mae technoleg gynorthwyol electronig yn broses barhaus ar gyfer cael y gorau o'r dechnoleg. Efallai y bydd rhai unigolion yn ei chael yn anodd deall ac ymgysylltu â'r dechnoleg yn eu cartrefi. Mae'n bwysig bod y gweithiwr gofal yno i gefnogi a chymell yr unigolyn i ddefnyddio'r dechnoleg.

Gall hyn gynnwys mwy o wybodaeth am y dechnoleg a sut mae'n diwallu anghenion yr unigolyn. Efallai y bydd angen asesiad risg hefyd i sicrhau bod yr unigolyn a'r gweithiwr gofal yn deall sut i ddefnyddio'r dechnoleg yn ddiogel.

Defnyddio technoleg gynorthwyol electronig yn ddiogel

Mae'n hanfodol bod y defnyddiwr a'r gweithiwr gofal yn bresennol wrth osod y dechnoleg gan y bydd hyfforddiant yn cael ei ddarparu ar sut i'w ddefnyddio'n ddiogel. Dylent sicrhau bod y llyfr cyfarwyddyd yn cael ei ddilyn er mwyn sicrhau bod y dechnoleg yn cael ei defnyddio'n ddiogel.

Mae'n hanfodol bod gan yr unigolyn a'r gweithiwr gofal ddealltwriaeth glir o sut i wneud y canlynol:

  • defnyddio'r ddyfais a'i swyddogaethau sylfaenol
  • cynnal a chadw'r ddyfais
  • gwefru'r ddyfais yn ddiogel
  • troi'r ddyfais i ffwrdd ac ymlaen.

Diogelwch ar y rhyngrwyd

Gall rhai dyfeisiau fod yn gysylltiedig â'r rhyngrwyd a chyfryngau cymdeithasol, ac mae angen i'r unigolyn a'r gweithiwr gofal fod yn ymwybodol o'r mesurau diogelwch sydd ar waith i sicrhau diogelwch ar gyfer y ddau. Rhaid cynnwys diogeledd gwybodaeth mewn unrhyw dechnoleg gynorthwyol er mwyn sicrhau cyfrinachedd (preifatrwydd), cyfanrwydd data, argaeledd ac atebolrwydd. Yn arbennig, rhaid i wybodaeth bersonol gael ei storio'n ddiogel, a rhaid i ddyfeisiau ar gyfer cael gafael ar y wybodaeth hon gael eu diogelu rhag mynediad heb awdurdod i wybodaeth.

Deddfwriaeth a Rheoliadau

Mae deddfwriaethau Iechyd a Diogelwch a pholisïau'r llywodraeth sy'n cefnogi'r defnydd diogel o dechnoleg gynorthwyol electronig ac yn diwallu anghenion yr unigolyn.

  • Deddf Gwasanaethau Cymdeithasol a Llesiant (Cymru) 2014 - Mae'r Ddeddf yn darparu'r fframwaith cyfreithiol ar gyfer gwella llesiant pobl y mae angen gofal a chymorth arnynt a gofalwyr sydd angen cymorth.
  • Gwneud yn Dda, Gwneud yn Well. Safonau ar gyfer Gwasanaethau Iechyd yng Nghymru (Ebrill 2010) - Mae'r safonau iechyd i Gymru yn nodi fframwaith safonau cyffredin Llywodraeth Cymru i gynorthwyo'r GIG a sefydliadau partner i ddarparu gwasanaethau effeithiol, amserol a safonol ar draws pob lleoliad gofal iechyd.
  • Awdurdod Gweithredol Iechyd a Diogelwch ar gyfer iechyd a diogelwch mewn gwaith gofal - Bwriad y canllawiau hyn yw helpu'r rheini sy'n darparu ac yn rheoli cartrefi gofal i roi gwell dealltwriaeth iddynt o'r risgiau gwirioneddol a sut i'w rheoli'n effeithiol.
  • Deddf Iechyd a Diogelwch yn y Gwaith 1974 - Deddf Iechyd a diogelwch yn y gwaith 1974 yw'r prif ddarn o ddeddfwriaeth sy'n ymdrin ag iechyd a diogelwch galwedigaethol ym Mhrydain Fawr.
  • Rheoliadau Adrodd ar Anafiadau, Clefydau neu Ddigwyddiadau Peryglus (RIDDOR) 2013 - Mae RIDDOR yn rhoi dyletswyddau i gyflogwyr, pobl hunangyflogedig a phobl sy'n rheoli adeiladau gwaith i adrodd am achosion difrifol penodol o ddamweiniau yn y gweithle, clefydau galwedigaethol a digwyddiadau peryglus penodol.
  • Rheoliad Gweithrediadau Trin â Llaw 1992 - Mae Rheoliad Gweithrediadau Trin â Llaw 1992 yn nodi trefn glir o fesurau ar gyfer ymdrin â risgiau yn sgil codi a chario, sef: 1. Osgoi gweithredoedd peryglus o ran codi a chario cyn belled ag y bo'n rhesymol ymarferol. 2. Asesu unrhyw weithredoedd trin â llaw peryglus na ellir ei osgoi. 3. Lleihau'r risg o anaf cyn belled ag y bo'n rhesymol ymarferol.
  • Rheoliadau Iechyd a Diogelwch (Cymorth Cyntaf) 1981 - Mae'n rhoi arweiniad ynglŷn â'r canlynol: rheoli'r ddarpariaeth o gymorth cyntaf (pecyn cymorth cyntaf, offer, ystafelloedd ac ati), gofynion a hyfforddiant i swyddogion cymorth cyntaf, gofynion personau penodedig, gwneud gweithwyr yn ymwybodol o drefniadau cymorth cyntaf, cymorth cyntaf a'r hunangyflogedig, achosion lle nad yw rheoliadau cymorth cyntaf yn berthnasol.
  • Rheoliadau Rheoli Iechyd a Diogelwch yn y Gwaith 1999 - Cyflwynwyd i atgyfnerthu'r Ddeddf Iechyd a Diogelwch yn y Gwaith 1974. Mae'r Rheoliadau Rheoli Iechyd a Diogelwch yn y Gwaith yn gosod dyletswyddau ar gyflogwyr a gweithwyr yn cynnwys y rhai sy'n gleientiaid, dylunwyr, prif gontractwyr neu gontractwyr eraill.
  • Rheoliadau Rheoli Sylweddau Peryglus i Iechyd (COSHH) 2002 - Mae'r rhain yn darparu fframwaith i helpu i amddiffyn pobl yn y gweithle yn erbyn risgiau iechyd o sylweddau peryglus. Gellir defnyddio'r sylweddau yn uniongyrchol yn y gweithle (e.e. cemegau glanhau) neu gallant godi o'r gwaith (e.e. llwch, mygdarthau a chynnyrch gwastraff).
  • Deddf Rheoleiddio ac Arolygu Gofal Cymdeithasol (Cymru) 2016 - Sefydlodd Deddf Safonau Gofal 2000 y Comisiwn Arolygu Gofal Cymdeithasol a sefydlodd system newydd o safonau gofynnol cenedlaethol ar gyfer yr holl gartrefi preswyl a nyrsio a gwasanaethau cartref. Ei brif swyddogaeth yw hyrwyddo gwelliannau mewn gofal cymdeithasol.
  • Deddf Rhyddid Gwybodaeth 2000 - Mae'n creu "hawl i weld data" i wybodaeth a gedwir gan awdurdodau cyhoeddus. Gweithredu deddfwriaeth rhyddid gwybodaeth yn y Deyrnas Unedig ydyw ar lefel genedlaethol.
  • Deddf Galluedd Meddyliol 2005 - Wedi'i gynllunio i ddiogelu a grymuso pobl sydd efallai heb y gallu meddyliol i wneud eu penderfyniadau eu hunain am eu gofal a'u triniaeth. Mae'n berthnasol i bobl 16 oed a hŷn. Mae'n ymdrin â phenderfyniadau am bethau o ddydd i ddydd fel beth i'w wisgo neu beth i'w brynu ar gyfer y siop wythnosol, neu benderfyniadau difrifol sy'n newid bywyd, fel a ddylid symud i gartref gofal neu gael llawdriniaeth fawr.
  • Deddf Hawliau Dynol 1998 - Mae'n nodi'r hawliau a'r rhyddid sylfaenol y mae gan bawb yn y DU hawl iddynt. Mae'n ymgorffori'r hawliau a nodir yn y Confensiwn Ewropeaidd ar Hawliau Dynol i gyfraith ddomestig Prydain.
  • Y gwasanaeth datgelu a gwahardd (DBS) - Galluogi sefydliadau yn y sectorau cyhoeddus, preifat a gwirfoddol i wneud penderfyniadau recriwtio mwy diogel drwy nodi ymgeiswyr a allai fod yn anaddas ar gyfer gwaith penodol, yn enwedig gwaith sy'n ymwneud â phlant neu oedolion agored i niwed, ac mae'n rhoi mynediad ehangach i wybodaeth am gofnodion troseddol drwy ei wasanaeth datgelu.
  • Deddf Diogelu Grwpiau Hyglwyf 2006 - Helpu i osgoi niwed, neu berygl o niwed, drwy atal pobl sy'n cael eu hystyried yn anaddas i weithio gyda phlant ac oedolion agored i niwed rhag dod i gysylltiad gyda nhw drwy eu gwaith.
  • Deddf Diogelu Data 1998 - Cafodd ei datblygu i roi amddiffyniad a gosod rheolau ynghylch sut y gellir defnyddio data am bobl. Mae Deddf 1998 yn cwmpasu gwybodaeth neu ddata sydd wedi'i storio ar gyfrifiadur neu system ffeilio bapur wedi'i threfnu am bobl fyw. Y ffordd sylfaenol y mae'n gweithio yw drwy sefydlu rheolau y mae'n rhaid i bobl eu dilyn.

Mae yna hefyd gyrff rheoleiddio a gweithdrefnau gosod gofal a fydd hefyd yn cefnogi'r unigolyn a'r defnydd o dechnoleg gynorthwyol electronig.

  • Polisïau lleoliadau gofal - diogelu, atal heintiau, risgiau tân, asesu risg
  • Cyngor Gofal Cymru
  • Addasiadau i'r cartref a 'HWYLUSO – Cymorth i Fyw'n Annibynnol' Llywodraeth Cymru (yn cwmpasu darparu addasiadau gan y gwasanaethau cymdeithasol)
  • Grantiau a'r Rhaglen Addasiadau Brys
  • Grantiau Cyfleusterau i Bobl Anabl
  • Cronfa Gymorth Dewisol Llywodraeth Cymru

Co-productive approach

Dull cyd-gynhyrchiol

When making informed choices about the use of electronic assistive technology it is important to use a co-productive approach. The inclusion of the individual when choosing the correct equipment is vital in getting them to accept the use of the technology in meeting their required needs.

Individuals and their family should have an input into the expectation of use and should be encouraged to explore the potential use of the equipment from the outset. The electronic assistive technology and its purpose and benefits should be explained.

Both the individual and their family should be educated about the technology, ensuring that the individual knows why you are recommending the device, how to use it and what to do if there are any problems. This will also help the family, so they can promote the use of the electronic assistive technology also.

By working co-productively, it will help to support an individual and others in understanding the benefits of electronic assistive technology and how it will support their dignity, independence and privacy. It will also assist in addressing any conflicts between the proposed electronic assistive technology the individual’s rights.

Wrth wneud dewisiadau gwybodus am y defnydd o dechnoleg gynorthwyol electronig mae'n bwysig defnyddio dull cyd-gynhyrchiol. Mae cynnwys yr unigolyn wrth ddewis yr offer cywir yn hanfodol er mwyn eu cael i dderbyn y defnydd o'r dechnoleg i ddiwallu eu hanghenion gofynnol.

Dylai unigolion a'u teuluoedd gael mewnbwn i'r disgwyliadau o ran defnydd a dylid eu hannog i archwilio'r defnydd posibl o'r offer o'r cychwyn cyntaf. Dylid esbonio'r dechnoleg gynorthwyol electronig a'i bwrpas a'i fanteision.

Dylai'r unigolyn a'i deulu gael eu haddysgu am y dechnoleg, gan sicrhau bod yr unigolyn yn gwybod pam eich bod yn argymell y ddyfais, sut i'w defnyddio a beth i'w wneud os oes unrhyw broblemau. Bydd hyn hefyd yn helpu'r teulu, fel y gallant hyrwyddo'r defnydd o'r dechnoleg gynorthwyol electronig hefyd.

Drwy weithio mewn ffordd gydgynhyrchiol, bydd yn helpu i gefnogi unigolyn ac eraill i ddeall manteision technoleg gynorthwyol electronig a sut y bydd yn cefnogi eu hurddas, eu hannibyniaeth a'u preifatrwydd. Bydd hefyd yn helpu i fynd i'r afael ag unrhyw wrthdaro rhwng y dechnoleg gynorthwyol electronig arfaethedig a hawliau'r unigolyn.

Partnership approach

Dull partneriaeth

Group communication or feedback

Support partnership approach with others

Being able to support others in the use of electronic assistive technology will help to achieve positive outcomes.

One way to do this is to find out the role of other organisations and services that currently use electronic assistive technology and assess the availability of support for the individual and their family.

It is essential to contribute to the implementation of electronic assistive technology and utilise all expertise in supporting individuals, their families and carers.

Achieving positive outcomes by obtaining feedback from individuals and others to support the use of electronic assistive technology will also assist in positive outcomes.

All people involved in the use of electronic assistive technology should be able to promote and positively support its use.

Gathering information and feedback on the impact of the technology from the people involved in its use and sharing that information will help with the outcomes for other individuals, families and caregivers.

Caregivers should follow policies and procedures or agreed ways of working, in relation to electronic assistive technology when working in an individual’s own home or care setting. They should also follow risk assessment guidelines and reporting and recording procedures.

The individual’s family and caregivers need to be aware of the procedures relating to the use of electronic assistive technology, particularly to security and personal safety.

Cefnogi dull partneriaeth gydag eraill

Bydd gallu cefnogi eraill i ddefnyddio technoleg gynorthwyol electronig yn helpu i sicrhau canlyniadau cadarnhaol.

Un ffordd o wneud hyn yw cael gwybod beth yw rôl sefydliadau a gwasanaethau eraill sy'n defnyddio technoleg gynorthwyol electronig ar hyn o bryd, ac asesu faint o gymorth sydd ar gael i'r unigolyn a'i deulu.

Mae'n hanfodol cyfrannu at y gwaith o roi technoleg gynorthwyol electronig ar waith a defnyddio pob arbenigedd wrth gefnogi unigolion, eu teuluoedd a'u gofalwyr.

Bydd cyflawni canlyniadau cadarnhaol drwy gael adborth gan unigolion ac eraill i gefnogi'r defnydd o dechnoleg gynorthwyol electronig hefyd yn helpu i sicrhau canlyniadau cadarnhaol.

Dylai pawb sy'n ymwneud â defnyddio technoleg gynorthwyol electronig allu hyrwyddo'r defnydd ohono a'i gefnogi'n gadarnhaol.

Bydd casglu gwybodaeth ac adborth ar effaith y dechnoleg gan y bobl sy'n ei defnyddio a rhannu'r wybodaeth honno yn helpu gyda'r canlyniadau i unigolion, teuluoedd a rhoddwyr gofal eraill.

Dylai gofalwyr ddilyn polisïau a gweithdrefnau neu ffyrdd o weithio y cytunwyd arnynt, mewn perthynas â thechnoleg gynorthwyol electronig wrth weithio yng nghartref neu leoliad gofal unigolyn. Dylent hefyd ddilyn canllawiau asesu risg a gweithdrefnau adrodd a chofnodi.

Mae angen i deulu a gofalwyr yr unigolyn fod yn ymwybodol o'r gweithdrefnau sy'n ymwneud â defnyddio technoleg gynorthwyol electronig, yn enwedig o ran diogelwch a diogelwch personol.

Supporting individuals and families/carers to safely use electronic assistive technology

Cefnogi unigolion a theuluoedd/gofalwyr i ddefnyddio technoleg gynorthwyol electronig yn ddiogel

Two people discussing

Supporting individuals, families and carers

Under the Social Services and Wellbeing (Wales) Act, there are new formal responsibilities for local authorities to provide care and support for those older and disabled people who meet their eligibility criteria, to prevent deterioration and reduce demands on other services. Meeting these needs includes adaptations to the home and provision of electronic assistive technologies.

Risk Assessment - Ensuring that a risk assessment is carried out prior the electronic assistive technology is introduced will assist in the safe use of technology. The risk assessment should include all individuals that will be using the technology.

Training - It is essential that the individual, family members and caregivers are trained in how to use the electronic assistive technology correctly. In doing so, there will be a lower safety risk to the individual.

Maintenance - Both the individual and the care worker can carry out checks on the technology to limit the event of a failure of the equipment. This could include physical checks of equipment before use, reading and following the manufacturer’s instruction manual, scheduling regularly maintenance checks and having an annual service.

Further support

Age Cymru - May be able to offer general assistance, support and advice in regard to community care, paying for services and dealing with a local authority or other organisations. You can also ask them for a full benefit check to help maximise your income.

Disabled Living Foundation (DLF) - The DLF provides information about equipment for daily living and specialist advice on clothing, including ways of raising funds to purchase equipment.

Care and Repair Cymru - They work to ensure that older people living in owner occupied or private rented housing have homes that are safe, secure and appropriate to their needs.

British Red Cross - Offers services, such as equipment and wheelchair loans, domiciliary care, home from hospital support and transport services.

Cefnogi unigolion, teuluoedd a gofalwyr

O dan Ddeddf Gwasanaethau Cymdeithasol a Llesiant (Cymru), mae cyfrifoldeb ffurfiol newydd ar awdurdodau lleol i ddarparu gofal a chymorth i'r bobl hŷn ac anabl hynny sy'n bodloni eu meini prawf cymhwyster, i atal dirywiad ac i leihau'r galwadau ar wasanaethau eraill. Mae diwallu'r anghenion hyn yn cynnwys addasu'r cartref a darparu technolegau cynorthwyol electronig.

Asesu Risg - Bydd sicrhau bod asesiad risg yn cael ei wneud cyn cyflwyno'r dechnoleg gynorthwyol electronig yn helpu i ddefnyddio technoleg yn ddiogel. Dylai'r asesiad risg gynnwys pob unigolyn a fydd yn defnyddio'r dechnoleg.

Hyfforddiant - Mae'n hanfodol bod yr unigolyn, aelodau'r teulu a'r gofalwyr yn cael eu hyfforddi i ddefnyddio'r dechnoleg gynorthwyol electronig yn gywir. Wrth wneud hynny, bydd llai o risg i'r unigolyn o ran diogelwch.

Cynnal a chadw - Gall yr unigolyn a'r gweithiwr gofal archwilio'r dechnoleg i leihau'r achosion o gyfarpar yn methu. Gallai hyn gynnwys gwiriadau corffol o offer cyn ei ddefnyddio, darllen a dilyn llawlyfr cyfarwyddiadau'r gwneuthurwr, trefnu gwiriadau cynnal a chadw rheolaidd a chael gwasanaeth blynyddol.

Cymorth pellach

Age Cymru - Efallai y gall Age Cymru gynnig cymorth, cefnogaeth a chyngor cyffredinol o ran gofal yn y gymuned, talu am wasanaethau a delio ag awdurdod lleol neu sefydliadau eraill. Gallwch hefyd ofyn iddynt am wiriad budd-daliadau llawn i helpu i gynyddu eich incwm.

Disabled Living Foundation (DLF) - Mae'r DLF yn darparu gwybodaeth am offer ar gyfer bywyd bob dydd a chyngor arbenigol ar ddillad, gan gynnwys ffyrdd o godi arian i brynu offer.

Care and Repair Cymru - Maent yn gweithio er mwyn sicrhau bod gan bobl hŷn sy'n byw mewn tai preswyl neu dai rhent preifat gartrefi sy'n ddiogel ac yn briodol i'w hanghenion.

Y Groes Goch Brydeinig - Yn cynnig gwasanaethau, megis offer a benthyciadau cadeiriau olwyn, gofal yn y cartref, cymorth yn y cartref o'r ysbyty a gwasanaethau trafnidiaeth.