Managing Health and Safety in the Hospitality, Travel and Tourism Industry

1. Introduction

Overview of hotel facilities, products and services

2. Reception

The reception process and H&S responsibilities

3. Bedrooms

Bedroom H&S features and housekeeping

4. COSHH

COSHH regulations

5. Outside

Lake and vehicle access

6. Bar Area

Bar area and licencing

7. Conferences

H&S features

8. Duty Manager

Role of Duty Manager and H&S responsibilities

9. Senior Manager

Role of Senior Manager and H&S responsibilities

10. Swimming Pool & Jacuzzi

Responsibilities of the Duty Manager plus rules etc.