The resource is designed to be used as a part of a structured programme of teaching and learning, assisting students in applying knowledge to a range of travel and tourism organisations operating in different sectors of the industry.
A range of activities have been incorporated into the resource. Some of these are interactive, others require students to undertake additional research and produce written answers.
To ensure that students make full use of the resource, Activity Workbooks have been provided for each case study. These can be used electronically or in hard copy to assess the answers students have produced for the various activities which require students to produce written answers. Additionally, PowerPoint templates have been provided for each organisation when it is suggested that students prepare a presentation of information. Links to these documents are provided from each section of the resource.